Microsoft Extends Xbox 360 Warranty To Three Years
July 7th, 2007
Microsoft have announced that they will be extending the warranty on their popular Xbox 360 console to three years, amid a number of complaints from gamers of failing Xbox 360 systems.
Microsoft has acknowledged that there has been a more than acceptable failure rate on Xbox 360′s especially with the dreaded ‘red ring of death’ which has hit a number of the consoles.
Peter Moore, Corporate Vice President of the Entertainment and Devices Division of Microsoft said that they are sorry for anyone who has suffered the problems.
‘We haven’t done right by our customers, and for that I apologize,” he told GameSpot. “We listened, and we’re going to make it right.” In an in-depth interview with GameSpot, Moore outlined the new warranty, and emphasized it would be “global” in nature.
This is a smart move by Microsoft, even though it will cost them a reported $1 billion , had they not done this, these Xbox 360 problems could have deterred future buyers from purchasing the popular console.
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