Waiterless Restaurant – Baggers in Nuremberg
The Baggers restaurant in Nuremberg is fully automated removing the need for waiters. Customers use touch-screen TVs to browse the menu and choose their meal. The meal is prepared by a human chef
and then when it is ready, the meal is put in a pot and given a sticker and a colour to match the customer’s seat. Then it is put on the rails and despatched downhill to the correct table.
 
The restaurant is the brainchild of local businessman Michael Mack.
“I wanted to come up with a complete new restaurant system,” Michael tells me, “one that would be more efficient and more comfortable”.

Replacing waiters with helter-skelters and computers is fun for the customers. It also makes financial sense for the restaurant.
The tracks run all the way from the kitchen, high up in the roof, down to the tables, twisting and turning as they go. And down the tracks – in little pots with wheels fixed to the bottom – speeds food.
The restaurant has not completely done away with the human touch. There are still some staff on hand to explain to rather bemused customers how to use the technology.
Via BBCÂÂ
